Ticket Terms
Last updated 23 August 2026
These terms cover tickets purchased for Khusi Entertainment events through khusi.dk. The seller of your ticket is:
Khusi ApS
CVR 46110528
Haslevgade 16 1. th, 2630 Taastrup, Denmark
All sales are final
Once a ticket purchase is complete, it cannot be refunded or exchanged. Event tickets for a specific date are exempt under EU and Danish consumer law from the standard 14-day right of withdrawal that applies to most online purchases (Consumer Rights Directive 2011/83/EU, Art. 16(l)) — because the "service" is tied to a fixed date and can't be meaningfully cancelled and resold at short notice. We're telling you this clearly here, before you buy, rather than only after.
Can't make it? Transfer your ticket — free
You don't need our permission and there's no fee. Just forward your confirmation email (or the ticket link) to whoever's going instead. Entry is based on the QR code being scanned once, not on the name on the order — so the ticket works for whoever holds that link, first scan wins.
If we cancel or reschedule
- We cancel the event: you get a full refund automatically to your original payment method — no request needed.
- We postpone/reschedule: your ticket stays valid for the new date. If you can't make the new date, contact us for a refund.
Entry conditions
Specific entry rules (seating, standing areas, security, house rules) are shown on your ticket page and in your confirmation email for each event, since they vary by venue. In general: bring your ticket (QR code, on your phone or printed) and be prepared for a security check at the door. We reserve the right to refuse entry or remove attendees for safety or venue-policy reasons, without further refund obligation beyond the cases above.
Questions or complaints
Contact us at khusientertainmentdk@gmail.com for anything about your order. If we can't resolve a complaint directly, EU consumers can also use the EU Online Dispute Resolution platform.